we've been asked
FAQs.
The questions we get asked most. Answered honestly, with our usual amount of dignity.
The questions we get asked most. Answered honestly, with our usual amount of dignity.
Most clothing is print-on-demand — made after you order. Production: 2–7 business days + shipping.
Free shipping promotions are announced in the site banner when available. No blanket free shipping — costs calculated at checkout.
Contact us immediately at geral@anotherkindanormal.com. For print-on-demand, changes can't be guaranteed once production starts.
Check your tracking number first. If significantly delayed, email geral@anotherkindanormal.com with your order number.
Most non-personalised items within 14 days if unused. No returns on personalised items, digital products, sale items, or handmade AKMS pieces. Email geral@anotherkindanormal.com to start a return.
Not all — and we won't pretend. When organic or sustainably sourced, it says so on the product page. Most clothing is print-on-demand — only made when ordered, no overstock.
Print-on-demand: Printful at the facility nearest to you. Dropshipped: curated suppliers. A Kind Mess Studio: handmade in Lisbon, Portugal.
AKMS is BOG's handmade creative atelier — plaster dishes, coloring books, prints, DIY kits, all made in Lisbon. Visit akindmess.studio.
No — that's handmade. Small variations in colour and texture are the fingerprint of the maker. If something feels genuinely wrong, contact akindmess.studio@anotherkindanormal.com.
No returns on handmade pieces. If your piece arrived damaged in transit, contact us within 48 hours with photos.
Another Kinda Normal is a creative lifestyle brand for box non-fitters, creative thinkers, outcasts, people who feel too much, and everyone who's never quite fit the category handed to them. In every playful mess, find a healthier mind.
BOG is the Burned Out Girl — the illustrated mascot of AKN. Creative thinker, outcast, emotionally overqualified, professionally non-box-fitting. Meet her properly here.
No — a creative lifestyle brand. Not doctors or therapists. Our products are not a substitute for professional support. See our full disclaimer.
Because laughter is a legitimate coping mechanism. We punch at the absurdity of life — never at people. If something landed wrong, email geral@anotherkindanormal.com.
We'll get back to you.
GERAL@ANOTHERKINDANORMAL.COM