We try to keep things honest and straightforward. Here's everything you need to know.
Shipping costs and times vary by product and location. Most products are made to order — produced after you place your order.
Shipping costs calculated at checkout. Free shipping promotions announced in the site banner when available — no blanket free shipping across all products.
Why made to order? Only produced when ordered — no overstock, less waste.
AKMS products are handmade in Lisbon and shipped directly from the studio. Processing: 2–5 business days. Portugal: 2–4 days. EU: 5–10 days. International on request — akindmess.studio@anotherkindanormal.com.
Most non-personalised items can be returned within 14 days if unused and in original condition. Email geral@anotherkindanormal.com with your order number.
We do not accept returns on handmade pieces due to their one-of-a-kind nature. Natural variations in colour, texture, and finish are part of the process — not defects. Damage in transit: contact us within 48 hours with photos.
AKMS pieces are made entirely by hand. No two are identical. Small imperfections and surface variations are natural. Plaster is delicate — avoid prolonged water exposure. Care instructions included with every order.
The variations are the fingerprint of the maker. If something feels genuinely wrong, get in touch.
Another Kinda Normal is a creative lifestyle brand — not a medical provider, therapist, or mental health professional. Our products and content are for creative expression and community, not a substitute for professional mental health support.
If you are struggling, please reach out to a qualified mental health professional. In Portugal: Saúde 24: 808 24 24 24.
Humor is part of our DNA — a coping mechanism, a connection tool, a way of saying uncomfortable things out loud. Our humor is self-aware, absurdist, and never targeted at specific people or groups. We punch at the absurdity of life, never at people.
If something landed wrong, we genuinely apologise. Contact us at geral@anotherkindanormal.com.
Not all products are organic. When a product is organic or sustainably sourced, it is clearly labelled on the product page. Most AKN products are print-on-demand — made to order, no overstock, less waste.
We collect only what's necessary to process orders and communicate with you. We do not sell your personal data. EU/EEA residents have the right to access, correct, or delete personal data — contact geral@anotherkindanormal.com.
By using our sites you agree to these terms. All content — including the BOG character, brand assets, and product designs — is the intellectual property of Another Kinda Normal and may not be reproduced without written permission. Governed by Portuguese law. Questions? geral@anotherkindanormal.com
Last updated: June 2026. Applies to anotherkindanormal.com and akindmess.studio.